GLOBAL SHIPPING GUIDE
We provide free tracked shipping on all orders above £60 GBP.
PROCESSING
The average processing time is 5 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.
SPECIAL NOTICE: Due to COVID-19 postal services around the world are currently experiencing service delays. Your order may be subjected to 4 - 6 weeks shipping delay.
TRACKED SHIPPING
For selected countries, we offer tracked shipping for an extra charge. If your order is eligible for expedited shipping, you will be able to select it at checkout. Due to COVID-19 pandemic, we strongly recommend our customers consider this option if it is available for your order as it comes with a tracking number and insurance if your parcel is ever lost.
CUSTOMS DUTIES
In some cases, there will be VAT (Value Added Tax), other taxes, customs and/or duty fees levied by your destination country. These additional charges are not included and are the responsibility of the recipient. We cannot determine the charges since customs and taxation policies vary widely from country to country. Please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees.
Customs clearance procedures may be required; under these circumstances, delays may occur, which will affect our original delivery time. Delivery time of orders can be extended by delivery service for an indefinite period for reasons beyond our control.
SHIPPING INSURANCE
Only by buying Tracked shipping does your package come with insurance, we deeply recommend you purchase tracked shipping. Shipping Insurance offers premium protection and safety for your valuable items during international shipping. We will reship your package immediately at no extra charge if the package is lost or damaged.